Privacy Policy

Effective Date: 07.16.2025

Last Updated:  07.16.2025

Your privacy is important to us. This Privacy Policy explains how ESP Jewels ("we," "our," or "us") collects, uses, shares, and protects your personal information when you visit our website at espjewels.com and use our appraisal services.

By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide accurate appraisals and improve your experience on our site.

Information you may provide:

• Full name
• Email address
• Phone number
• Physical address (for invoices, return shipping, or in-person appointments)
• Item details (photos, descriptions, purchase history)
• Payment information (processed via secure third-party providers)

Information collected automatically:

When you visit our site, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Date/time of visits

Cookies and analytics data (see Section 4)

2. How We Use Your Information

• We use the information we collect to:
• Provide appraisal services
• Respond to your inquiries and appointment requests
• Process payments and deliver reports
• Send relevant communications (e.g., appointment reminders or policy updates)
• Comply with legal or regulatory obligations
• Improve our website functionality and customer service
• We do not sell your information to third parties.

3. Sharing of Information

We may share your personal information with:

• Trusted service providers (e.g., Squarespace, payment processors, shipping carriers) who help us operate our business
• Law enforcement or legal authorities when required by law
• Third parties only with your consent or to fulfill services you've requested (e.g., insurance providers)

4. Cookies & Tracking

We use cookies and similar technologies to:

• Understand how visitors use our website
• Improve website performance
• Enable certain features (like appointment forms or shopping cart functionality)
• You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. Our website is hosted on secure platforms, and sensitive data (such as payments) is encrypted and handled through PCI-compliant third-party processors.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your personal data (subject to legal obligations)
• Opt out of non-essential communications at any time

To exercise these rights, contact us at contact@espjewels.com

7. Third-Party Links

Our website may contain links to external websites (e.g., social media, insurance resources). We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review it periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact: 

ESP Jewels

Email: contact@espjewels.com